When a crisis happens, your organization is the face of the response effort. That’s essential since your reputation and public image are on the line. It’s important for people to see you taking action and doing the right thing. But there is plenty of “behind the scenes” work that Aviem can handle as your experienced partner.
We provide 24/7 call center emergency telephone support (inbound & outbound, including critical first contact calls to provide concerned parties with immediate access to all available information). We can also monitor media reaction and handle media inquiries. Scripts are customized for your organization.
We offer Go Team and on-site facility coordination, logistical operations, administrative support and more near the disaster site. We can arrange medical evacuation for injured persons and coordinate with the appropriate agencies for human remains repatriation and disaster victim identification. Personal effects recovery & return, site remediation, and wreckage recovery are also available services.
We collaborate with other agencies and emergency responders, government entities, NGOs, communities, recovery & repatriation services, and other providers on behalf of your company and those impacted.
As a people-focused crisis response organization, helping families through a crisis is one of the most critical services we offer. Our humanitarian assistance is available through the Family Assistance Foundation with more than 9,000 trained personnel around the world.
Here’s how our trained care teams help the loved ones of those who have been hurt or killed in a disaster or accident.
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